Customer Service: EMS Leadership Episode 38

Podcast: Play in new window | Download ShareWhat is Customer Service? Who is the customer? How can you change the culture in your organization to give us customer service? What makes for good customer service and who is your customer as a Leader? Featuring: Chris Montera Don Lundy J.B. Guiton Chris Cebollero Anne Clouatre

Generations: EMS Leadership Episode 28

Podcast: Play in new window | Download ShareThis week we continue our discussions on hiring and talk about the differences in Generations. Featuring: Chris Montera Aarron Rienert Skip Kirkwood