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ShareThis episode we discuss the economy and how it is hitting the budgets of EMS Agencies for 2011.
Featuring:
Chris Montera
Don Lundy
Sean Caffrey
Chris Cebollero
Gary Wingrove
Podcast: Play in new window | Download
Podcast: Play in new window
| Download
ShareThis week we discuss the role of EMS in health care reform and what the future of reimbursement and practice might look like.
Featuring:
Chris Montera
J.B. Guiton
Chris Cebollero
Gary Wingrove
Podcast: Play in new window | Download
Podcast: Play in new window
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ShareWhat is Customer Service? Who is the customer? How can you change the culture in your organization to give us customer service? What makes for good customer service and who is your customer as a Leader?
Featuring:
Chris Montera
Don Lundy
J.B. Guiton
Chris Cebollero
Anne Clouatre
Podcast: Play in new window | Download
Podcast: Play in new window
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ShareThis week we discuss the American Ambulance Association Stars of Life and the NAEMT EMS Day on the Hill. We also meet some new leaders on the podcast.
Featuring:
Chris Montera
Don Lundy
Nick Boukas
Gary Wingrove
Podcast: Play in new window | Download
Podcast: Play in new window
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ShareThis week Skip and I talk about the time crunch that Leadership is. How much is too much? When is should you stop doing things? How do you delegate. We would really appreciate your feedback on this episode.
Featuring:
Chris Montera
Skip Kirkwood
Podcast: Play in new window | Download
Podcast: Play in new window
| Download
ShareThis week we talk with Mic Gunderson about the National Fire Academy EMS Leader Course. Pardon my cough. I was not feeling great and forgot to mute my microphone.
Featuring:
Chris Montera
Mic Gunderson
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Podcast: Play in new window
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ShareThis episode we talk with Daniel Patterson about his role at the University of Pittsburg and the research they are embarking on in EMS.
Featuring:
Chris Montera
Aarron Reinert
Sean Caffrey
Daniel Patterson
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Podcast: Play in new window
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ShareThis week we discuss nothing in particular as we come back from Hiatus. This season of EMS Leadership is going to be great. We introduce our new Management book club. Please start reading Good to Great by Jim Collins
Also learn why Aarron [...]
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Podcast: Play in new window
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ShareThis week we discuss the EMS Expo, NEMSMA, and systems coming together in New Hampshire.
Featuring:
Chris Montera
Gary Wingrove
Skip Kirkwood
Podcast: Play in new window | Download
Podcast: Play in new window
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ShareThis week we bring you an episode we recorded from EMS Expo with Skip Kirkwood and Carissa O’Brien on EMS System Development. This is a fun show since it was live in front of an audience.
Featuring:
Chris Montera
Skip Kirkwood
Carissa O’Brien
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